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Posted by / 31-Dec-2016 16:16

Outlook search folders not updating

When a user is working on another workstation a new OST file will be generated if not available.I have a problem where the SENT MAIL folder in Outlook does not update correctly.If I send 30 emails in one day, only three of those emails appear in the SENT MAIL folder.

This first came to light when a new PC was provisioned for this employee and they logged into Outlook.

When I booted my PC yesterday my inbox on Outlook 2013 is empty and not populating. It provides additional solutions such as uninstalling the recent updates (KB2837618 or KB2837643), or Changing the root folder path.

It has been reported by some customers that this will help: If your problems persist, I recommend reading our full guide on the Outlook 2013 & Office365 issues.

You'll be able to ask any tech support questions, or chat with the community and help others.

Online mode When the Outlook profile is configured in Online Mode Outlook will create a direct connection to the Information Store of Exchange.

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When you’re all done with making all the customizations to your custom search folder click OK.

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